7/26/18 Took us in right away - expressed concern. Dr. Alexander came and talked to us about Racie - it was not a snake/other venomous critter - just a sprain. They called the following day to check up on Racie. Superb service!

7/21/18 I was so worried to take my dog to the Emergency Clinic primarily due to financial reasons, as my only frame of reference is the cost of people ER's. I had an appointment scheduled with the vet the next week, but my dog started getting very bad on a Friday night, crying out in pain and not able to get comfortable. I decided to take her in and see what could be done given my limited budget, I was pleasantly surprised to find that the clinic was no more expensive, for what we had done, than my vet would have charged. On top of that the clinic was fabulous. The staff were very helpful, nice, and answered all of my questions. They even gave me the records so I could pass along to my vet, which was great because I wouldn't have remembered everything. I would highly recommend the Tyler Animal Emergency Clinic and would not hesitate to take an animal there again, although I hope I don't have to. If only human ER's worked this way!! Thank you Tyler Animal Emergency Clinic for make a stressful visit so much easier due to your expertise and kindness!!

7/2/18 When you have the need for emergency care, they offer compassionate professional services.

6/28/18 Coming here under emergency circumstances, every one of the staff maintained a calm atmosphere, which is a nice "contagious" feeling you need when your little 4-legged  is in distress. Keeping us owners calm helps to keep our babies calm and relaxed. this helps in the care of our pets tremendously, as any additional stress in emergeny situations can escalate from bad to worse. This facility is a great model that should be followed by all emergency hospitals, including human ER's.

6/26/18 The entire staff was truly amazing! Not only did they help my baby girl, but also gave me peace through the horrible tragedy. Not only was their service great while we were there, but they even called me two days after my visit to check on my baby! I'm beyond thankful they were there for us and I will forever be grateful. Please reward all tose who were on staff on Father's Day, as they deserve a million kudos for their exceptional service!

6/25/18 Everyone was very friendly and I expected to be there for hours but we were in and out quickly!

6/21/18 Everyone was kind, helpful, and reassuring. We were waited on immedicately. We got a follow up call the next day, also. Our dog is doing well.

6/15/18 Keep up the good work! I was very pleased!

6/14/18 Everything was clean and employees very friendly. All of our questions were answered. Overall, we think Scooby was well taken care of.

6/11/18 It was a comfort to know we could get Ben taken care of during a weekend. Hope to never need your emergency services again, but if the need should arise, we will be back.

6/11/18 Abby is my Granddog, so I was going to spend whatever was necessary for her to feel better. Given the fact that it was emergency care, I would recommend to anyone.

5/6/18 Our old cat was very sick and needed to be put down. Everyone one at the clinic was very kind to me and my cat. Thank all of you very much. 

5/21/18 They got us right in and checked out Buddy, our Olde English Bulldogge. He was having an allergic reaction to something and the Dr gave us meds... Everyone was very nice and helpful...

5/24/18 My dog ate a 10 MG Melatonin at 2:00 in the morning tonight and although I was almost certain that he would be okay, I called them and they were so kind and reassured me that he would be fine!!!!! Thank you guys!!! Five+stars

4/15/18 Thank you so much to the staff at Tyler Emergency Animal Clinic tonight! They took great care and consideration of my Malinois with her injury that required stitches and more. So very thankful we have an emergency overnight clinic here in Tyler. Thank y’all again!!!! Highly recommend!!!!!

3/28/18 I would like to give Dr. Drost a big thank you and all the staff there. We had to bring on our 10 year old dog because he was bleeding for a rather large puncture in his groin. Not really sure what exactly caused it but they got us in a room and went straight to work. Very excellent staff and wonderful care they give him. Would go back in a second with any of our animals. Would have gave them a 100 if it would let me.

3/2/18 Took our kitty there from Jacksonville. They were super fast and got our Shadow taken care of even called the next day to check on him.

3/2/18 They were great. Very understanding and good with my dog.

2/26/2018 thank you for taking care of my Odie Mae. She would not have survived without monitoring and the oxygen tank. It is still touch and go here, but I am seeing improvements in her sickness daily.

2/24/18 My dog was in a fight and I took her cause my vet was closed and they recommend them. Very nice people and place. They came in and when it took longer than they said because of being full. The doctor was awesome, timely withe the surgery. My poor baby is OK because I took her there.

2/19/2018 Prompt service. Kept me informed of care and cost

2/19/2018 I have been using your clinic for years fr my cats and dogs. I live in dense woods in the middle of nowhere, so my animals have encountered snake bites, barbed wire gashes, "mystery ailments", etc. My regular vet clinic does not handle after-hours emergencies, so I have always been thankful for your facility and staff. You have even taken care of my "cat from hell" that one of the vets at my regular clinic will not even see, so I am impressed. I have never even had a regular vet who calls to see how the "patient" is doing the next day, so you guys rate a 10+ in my book. Thank you for all you do for my "furry kids".

2/16/2018 Great service and very friendly staff.

2/15/2018 My veterinarian recommended I take my dog to the clinic for care during the night after he had had a difficult surgery that morning. This was the first time any of my pets had needed care at the emergency clinic and after meeting the staff, plus the fact that my veterinarian recommended the clinic, I felt secure leaving him. They took such good care of him! I would never hesitate to use the clinic again...it's comforting to know the clinic is there for our fur babies. 

2/13/2018 Dr. Twomey was gentle with our older dog. He explained everything to us and provided compassionate care.

2/13/2018 Highly recommend. Thank everyone for helping with our baby Jack.

2/10/2018 Thank you so much! Kitty boy is doing great and will be coming home to live in Grapevine with us

2/7/2018 Thank you so much for providing care to my sick cat, Arlo! You guys are angels!

2/7/2018 Our little dog was diagnosed with ketoacidosis after her primary vet in Palestine failed to take her symptoms more seriously. I took her in for a second opinion on a Friday morning and after blood work was completed we knew she needed critical care throughout the weekend to get her glucose levels down. We drove her to Tyler and upon arriving that evening Dr. Drost & staff already knew about her health situation. She stayed there until Monday morning and thankfully they were able to get her glucose levels down. We are very grateful to Dr. Drost & staff for the excellent care they provided to Tootsie. Very clean facility, & well organized. Dr. Drost is a wonderful veterinarian who cares for her patients as well as the vet staff. Highly recommend them!

2/1/2018 The staff was very kind and friendly to me and my pet.

2/1/2018 Vet (Dr. Alexander) and staff were compassionate and did their best to help our dog. They were upfront about options and were very kind. We are going to try some of their suggestions and hope for the best.

1/30/2018 I thank you for being open on the weekend!

1/28/2018 So grateful we have an emergency clinic in Tyler, and the new location is wonderful. Facilities are clean as a whistle and everyone was kind and helpful in a stressful situation. Thankfully my dog's issue wasn't life threatening, but he needed help that I could not give him at home. Thanks!

11/17/2017 We had to run our kitty here last night, and we were so impressed with how thorough they were and how quickly we were in and out of the facility. I would definitely use them again in an emergency. They also called us today to check on how she was doing, which we appreciated. Thanks for helping our cat (and us!) out.

10/30/2017 Rushed my dog there yesterday and as soon as I walked in the door they asked if I was the one who called and got us right in a room. We were taken care of immediately and the only wait we had was to get the test results (which didn't take long at all). Got antibiotics and out the door we went. Everyone was professional and concerned. The treatment of furbaby and mama was superb. I highly recommend them for your emergency.
P.S. Harley is doing much better today. Thank you!

9/1/17 After a very traumatizing experience where my little dog, Addison was bit in both eyes. The staff took her in and took care of her immediately. They were kind and compassionate as I was a mess. Watching your baby go through that is horrible and nothing can prepare you for it. But there is no other place I would rather be when an emergency happens. Thank you to all of the staff and especially Dr. Drost.

7/30/17 They were very friendly and nice. They took my baby back no waiting. All the cost and procedures were explained to me up front and I was given the opportunity to ask any questions. The vet came in and explain exactly what they were going to do and ask if I had any question, he was very nice.The cost was a little pricey but considering that it was an emergency, it evolved putting her to sleep and stitches and it was the weekend, it wasn't too out of line. I would not hesitate to use them again if the need arose.

6/2/17 “We have had to take several pets here over the years, and they are always amazing. Tonight Dr. Beard took very good care of my little sister's dog, Pookie. Very grateful to have a clinic like this close by!”

5/28/17 “My little Chihuahua thinks he is big and bad, chases any critter that invades his territory. Was bitten by something this afternoon, likely a snake. One eye swollen shut and neck swollen,restless and in pain. Stopped by at 1 am and they fixed him right up with a shot of steroid and antihistamine., have Rx for antibiotics and pain meds. Very nice and very competent staff.”

5/14/17 “I love this group of people. They took real good care of my puppy. Dr. Drost is the best and she nursed my puppy back to normal when I thought he wasn’t going to make it from a concussion, but he did and we can’t be any happier. Thank you all once again.”

3/16/17 “Great experience. Office staff took my call and took time to listen to my needs and address each of them. I was put in a room immediately and my cat was taken straight back. Everyone was polite even though i had two unruly children with me. They took the time to explain everything to me. Very pleased with my experience and the prices were very reasonable for an emergency clinic.”

3/11/17 “My sweet kitty was struggling with an upper respiratory infection. After taking her to the vet 3 days prior and not getting any better, with a bloody nose and signs an eye infection, I was referred to them by Banfield for after hour care.
The sweet assistant took us to a room right away and the vet coming in shortly after. They gave my sweet girl exactly what she needed to get better. Followed up with me the next day to make sure she was doing ok. And when I called tonight with a question about medication, they answered my question and then followed up 30 minutes later to make sure I understood how to best treat my girl! They aren't my cat’s normal vet, but went above and beyond to make sure I understood the best way to care for her!
Thank you all for all that you do for the fur babies we love so much!”

2/4/17 “My female had a litter of puppies Thursday and was extremely lethargic and sick Friday. After calling around and getting outrageous after-hours prices we opted for the hour drive to Tyler! Best decision we made! They were waiting on us to bring mom and pups in at 9pm on a Friday night! We were seen right away, and they were so compassionate with me (a nervous wreck by then) and my momma dog. They took excellent care of her and assured me she would be well taken care of! They even gave us colostrum formula and syringes to feed the newborns while mom was being treated! I was called by the tech at 6am to update me and then the vet herself called me back about 8 to give me more information on the update! My baby girl was home the next afternoon! When I got there just to check on her they were so kind! She had a nice cozy warm bed and they even told me that she loved cuddling in blankets, which told me they paid attention to her and got to know her! I HIGHLY recommend this clinic and a huge shoutout to Dr. Drost and the techs for saving my baby girl!”