2/26/20 Extremely nice and courteous. Really on top of things and treated Susie very good. Even helped after I went home.

2/26/20 The best experience I have ever had at an emergency clinic anywhere! They were kind and gentle and took care of my fur baby in a minimum of time with kindness and compassion. The Vet was great and his staff were wonderful. I would highly recommend this facility.

2/23/20 Dr. Alexander was wonderful! He eased all my worries and his feedback was so helpful. The staff and service there really gave me my peace of mind. Thank ya'll so much!

2/20/20 The information and service provided both over the phone and in person was excellent. They were very kind and calming and answered all of my questions.

2/18/20 Dr. Alexander saw us promptly and gave my dog a thorough examination and then spent about 15 minutes with me explaining treatment and what to expect. I felt reassured after talking with him and knew my dog was getting great care. I have been to vet emergency clinics in Dallas so I was preparing myself for a huge expense and was very pleasantly surprised at how reasonable the bill was. I will definitely go back with any other emergency problems I have. I highly recommend them.

2/17/20 Thank hou for being available when my regular vet cannot. Kitties don't respect regular office hours when they don't feel good. Your staff is excellent! Keep up the good work.

2/12/20 I so appreciate this service. Everyone was so kind. It was nice to know this care was available when his vet was closed. Thank you again.

2/11/20 I was so surprised at how nice everyone was to us and our little fur baby. They were super quick at everything and made sure we understood everything from how to care for Dippy, how much it was going to cost, what the next step in his care would be, etc. I hope we never need emergency care for another animal, but if we do I will not hesitate to bring them to the Tyler Animal Emergency Clinic. I will also tell all my friends about it.

2/4/20 Everybody I talked to was extremely friendly and helpful and they gave me lots of information

1/28/20 Everyone was effieicnet and on task.

1/25/20 I can't express how much the sweet card meant to my husband and I. As you know, our animals are a big part of our family. Thank you so much for the kindness shown to us by the vet and Joanna. Joanna is such an asset to your business! She was present when we brought in Lucy. It was so good to see a familiar face at this difficult time. Thank you Tyler Animal Emergency Clinic!

1/24/20 Knowing that our Hero can help save other dogs' lives during emergencies by donating blood is benefit enough. The fact that he receives free heartworm preventive, vaccines and full blood panels in exchange for the blood donation is an amazing bonus. Thank you so much!

1/10/20 I am so thankful that you were available to take care of my dog. Thank you.

1/10/20 This clinic was an excellent experience. Knowledgable vet. Very kind staff during a stressful time.

1/8/20 Dr. Dumeyer was amazing! She was so caring and compassionate, plus so thorough with her explanation of exactly was going on with our little Schuter. We also appreciated the follow up call on Monday. The copies of test results that were given to us were so helpful when we followed up with our family vet this week. We would highly recommend TAEC. Thank you Dr. Dumeyer and your TAEC team!

1/8/20 I said it to your receptionist and I'll say it again. Recently, I was in a car wreck and had to visit TMF hospital in Tyler. Your emergency animal hospital is more welcoming, provides better quality of care/more care for patients' well-being in general, and could overall teach the human hospital you share the city with a thing or two. 

12/25/19 The staff and docs always are thoughtful and do a great job taking care of my pets.

12/24/19 The staff was very understanding and really seemed to care. I appreciate all that was done for my fur baby.

12/20/19 It was nice to see Dr. Alexander was on duty because he already knew the situation with my Yorkie. He was very quick to help her and I was very happy to know she was in good hands.

12/17/19 Quickly in and out.

12/12/19 Great work and fast, too. Thanks so much for everything.

12/10/19 BUDDY WILL BE A BLOOD DONOR! SO THANKFUL FOR THE EMERGENCY CLINIC!

12/2/19 Thank you so much for taking care of Maverick! We had a true emergency and needed immediate care. Everyone was so good to Maverick and they even gave him some extra oxygen when working on him, which he needed because he has trouble breathing. Maverick is doing so well on his medication and is almost 100%! Thanks again for taking such good care of him! We really appreciate it!!!

10/30/19 Our dog was very sick and they took good care of him, Dr. Spence sent us to the clinic for treatment and we are so glad that they were open on Saturay. Now we know where we can go and get excellent care for our dog when the regular vet is not avaiable. Thanks to all the ladies who took care of him.

10/22/19 Pancho is back to his normal self, we had no idea what was causing his pain. Thank you for the quck diagnosis and medications.

10/19/19 We cannot thank you enough, great experience!!!

10/18/19 It was just my first visit, but already I like what I've experienced. I' very picky about where I take Angel, But I definitely will come back.

10/18/19 Glad that there's help fo animals after hours. Over the years AEC has given good care of my pets. I trust them and whenever I've come for help, my pet has always been seen quickly. Their answers to questions have always been on the dot.

10/15/19 I was very pleased with the friendly helpful staff. They answered all my questions and i was very satisfied.

10/14/19 Great place. Great service.

10/13/19 I did not bring my dog in buy my daughter and mom did and they were very impressed with the cleanliness and how friendly everyone was. Thank you for caring about my pet and giving him the best care possible.

10/12/19 I was treated kindly and the staff were gentle with my kitty who had a broken leg. They aso commented on what a well-behaved cat he was (though he had a broken leg and was in pain). Everything was explained to me and questions answered patiently and kindly. If I need to visit the emergency clinic again, I will have no qualms about taking my cat there.

10/9/19 You guys are awesome!! Thank you!!

10/4/19 Very happy. So thankful for all who staff the ER for scary times.

10/3/19 Exceptional care and service. I had a medical emergency w/my pet and the staff treated it as such. I hope not to repeat emergency but if so, I know exactly where I'm going- Tyler Animal Emergency Clinic.

10/3/19 I've always received extremely friendly and professoinal service.

10/1/19 Very nice staff. Thank you for taking care of my Oscar.

10/1/19 Everyone was so kind and helpful. Waggles is doing better today and has even eaten a little. Thank you again.

9/23/19 Very professional people and service

9/22/19 Thank you and your entire staff for taking excellent care of our pack! We would not trust them with anyone else!

9/20/19 Dr. Alexander took good care of Spike at 2am. The entire staff was great. I already recommended you to others. Thanks.

9/18/19 You guys are angels and our "pack" appreciates you VERY much!

9/16/19 My first experience. I was VERY pleased. I felt confident leaving my pet with you. Everyone was very friendly and knowledgeable. I called in the middle of the night and was quickly transferred to the vet that gave me an update.

9/9/19 The vet was awesome! She was very personable and helpful. I realized that it was a busy day and the wait was extraordinarily long. But that wasn't the fault of anyone at the clinic. You can't control fur baby emergencies!

9/7/19 Great experience!

9/3/19 Thank you so much for taking care of my boy. I have brought all 3 of my fur babies to you guys and they have all received great care.

8/30/19 Thank you for getting Gabby in so quickly and started on the IV fluids. Your fast action saved her life! She continued on IV fluids at my regular vet after we left the ER clinic for another 24 hours and was able to go home and is doing much better! Thank you so much!

8/28/19 Thank you for the quick friendly service! Nobody wants to have to make a trip to the emergency clinic with one of their babies but the kindness, compassion and thoroughness of the staff make it such a pleasant experience.

8/27/19 Gracie got excellent care with her overnight stay. Great staff. Thanks so much for taking care of her! Good to know she has a safe place to stay when needed.

8/27/19 Wonderful people and service have been coming here for years

8/27/19 A million thanks for caring for my baby!

8/25/19 I was extremely pleased with the helpfulness and friendliness of the staff

8/21/19 I absolutely love the staff and the care Sprocket received while she was there...even if they did refer to HER as HE.

8/21/19 I am so glad to know that this pet hospital is there and everyone was so kind and caring!

8/19/19 Great...in and out...longest time was waiting on blood work and that only took 20 minutes.

8/18/19 You are all wonderful, knowledgable and caring people, the community is lucky to have you.

8/16/19 Please keep up the caring and professional service that you have always given.

8/13/19 We have always taken Punkie to the emergency vet when after hours. You have always taken great care of her and did not turn her away even though she is a Pit mix. She is always comfortable and relaxed. Thank you!

8/11/19 Coco had been in vet care, but on Sautrday she showed signs of distress. Dr. Moon was wonderful. She gave Coco a complete thorough exam, then reassured me she was good and what to expect for the next few days. I did call later with a question and Dr. Moon called to let me know what she had said earlier. Today they called to check on her and I was pleased to report she was doing great!

8/7/19 The boarding staff is always friendly and helpful. We trust them and we have never had a bad experience. The cost of boarding our dogs is very reasonable. Thank you all for taking such good care of our dogs. 

8/5/19 I thought the staff was very caring and was well pleased with the care Keeper recieved.

8/5/19 Thank you so much for taking great care of my fur baby. I will highly recommend the professional service I received to my friends and family. Thank you.

8/1/19 Thank you for your help with Rascal, he started feeling better by the time I got him ome. I really appreciate the call checking on him after your services.