1/28/20 Everyone was effieicnet and on task.

1/25/20 I can't express how much the sweet card meant to my husband and I. As you know, our animals are a big part of our family. Thank you so much for the kindness shown to us by the vet and Joanna. Joanna is such an asset to your business! She was present when we brought in Lucy. It was so good to see a familiar face at this difficult time. Thank you Tyler Animal Emergency Clinic!

1/24/20 Knowing that our Hero can help save other dogs' lives during emergencies by donating blood is benefit enough. The fact that he receives free heartworm preventive, vaccines and full blood panels in exchange for the blood donation is an amazing bonus. Thank you so much!

1/10/20 I am so thankful that you were available to take care of my dog. Thank you.

1/10/20 This clinic was an excellent experience. Knowledgable vet. Very kind staff during a stressful time.

1/8/20 Dr. Dumeyer was amazing! She was so caring and compassionate, plus so thorough with her explanation of exactly was going on with our little Schuter. We also appreciated the follow up call on Monday. The copies of test results that were given to us were so helpful when we followed up with our family vet this week. We would highly recommend TAEC. Thank you Dr. Dumeyer and your TAEC team!

1/8/20 I said it to your receptionist and I'll say it again. Recently, I was in a car wreck and had to visit TMF hospital in Tyler. Your emergency animal hospital is more welcoming, provides better quality of care/more care for patients' well-being in general, and could overall teach the human hospital you share the city with a thing or two. 

12/25/19 The staff and docs always are thoughtful and do a great job taking care of my pets.

12/24/19 The staff was very understanding and really seemed to care. I appreciate all that was done for my fur baby.

12/20/19 It was nice to see Dr. Alexander was on duty because he already knew the situation with my Yorkie. He was very quick to help her and I was very happy to know she was in good hands.

12/17/19 Quickly in and out.

12/12/19 Great work and fast, too. Thanks so much for everything.

12/10/19 BUDDY WILL BE A BLOOD DONOR! SO THANKFUL FOR THE EMERGENCY CLINIC!

12/2/19 Thank you so much for taking care of Maverick! We had a true emergency and needed immediate care. Everyone was so good to Maverick and they even gave him some extra oxygen when working on him, which he needed because he has trouble breathing. Maverick is doing so well on his medication and is almost 100%! Thanks again for taking such good care of him! We really appreciate it!!!

10/30/19 Our dog was very sick and they took good care of him, Dr. Spence sent us to the clinic for treatment and we are so glad that they were open on Saturay. Now we know where we can go and get excellent care for our dog when the regular vet is not avaiable. Thanks to all the ladies who took care of him.

10/22/19 Pancho is back to his normal self, we had no idea what was causing his pain. Thank you for the quck diagnosis and medications.

10/19/19 We cannot thank you enough, great experience!!!

10/18/19 It was just my first visit, but already I like what I've experienced. I' very picky about where I take Angel, But I definitely will come back.

10/18/19 Glad that there's help fo animals after hours. Over the years AEC has given good care of my pets. I trust them and whenever I've come for help, my pet has always been seen quickly. Their answers to questions have always been on the dot.

10/15/19 I was very pleased with the friendly helpful staff. They answered all my questions and i was very satisfied.

10/14/19 Great place. Great service.

10/13/19 I did not bring my dog in buy my daughter and mom did and they were very impressed with the cleanliness and how friendly everyone was. Thank you for caring about my pet and giving him the best care possible.

10/12/19 I was treated kindly and the staff were gentle with my kitty who had a broken leg. They aso commented on what a well-behaved cat he was (though he had a broken leg and was in pain). Everything was explained to me and questions answered patiently and kindly. If I need to visit the emergency clinic again, I will have no qualms about taking my cat there.

10/9/19 You guys are awesome!! Thank you!!

10/4/19 Very happy. So thankful for all who staff the ER for scary times.

10/3/19 Exceptional care and service. I had a medical emergency w/my pet and the staff treated it as such. I hope not to repeat emergency but if so, I know exactly where I'm going- Tyler Animal Emergency Clinic.

10/3/19 I've always received extremely friendly and professoinal service.

10/1/19 Very nice staff. Thank you for taking care of my Oscar.

10/1/19 Everyone was so kind and helpful. Waggles is doing better today and has even eaten a little. Thank you again.

9/23/19 Very professional people and service

9/22/19 Thank you and your entire staff for taking excellent care of our pack! We would not trust them with anyone else!

9/20/19 Dr. Alexander took good care of Spike at 2am. The entire staff was great. I already recommended you to others. Thanks.

9/18/19 You guys are angels and our "pack" appreciates you VERY much!

9/16/19 My first experience. I was VERY pleased. I felt confident leaving my pet with you. Everyone was very friendly and knowledgeable. I called in the middle of the night and was quickly transferred to the vet that gave me an update.

9/9/19 The vet was awesome! She was very personable and helpful. I realized that it was a busy day and the wait was extraordinarily long. But that wasn't the fault of anyone at the clinic. You can't control fur baby emergencies!

9/7/19 Great experience!

9/3/19 Thank you so much for taking care of my boy. I have brought all 3 of my fur babies to you guys and they have all received great care.

8/30/19 Thank you for getting Gabby in so quickly and started on the IV fluids. Your fast action saved her life! She continued on IV fluids at my regular vet after we left the ER clinic for another 24 hours and was able to go home and is doing much better! Thank you so much!

8/28/19 Thank you for the quick friendly service! Nobody wants to have to make a trip to the emergency clinic with one of their babies but the kindness, compassion and thoroughness of the staff make it such a pleasant experience.

8/27/19 Gracie got excellent care with her overnight stay. Great staff. Thanks so much for taking care of her! Good to know she has a safe place to stay when needed.

8/27/19 Wonderful people and service have been coming here for years

8/27/19 A million thanks for caring for my baby!

8/25/19 I was extremely pleased with the helpfulness and friendliness of the staff

8/21/19 I absolutely love the staff and the care Sprocket received while she was there...even if they did refer to HER as HE.

8/21/19 I am so glad to know that this pet hospital is there and everyone was so kind and caring!

8/19/19 Great...in and out...longest time was waiting on blood work and that only took 20 minutes.

8/18/19 You are all wonderful, knowledgable and caring people, the community is lucky to have you.

8/16/19 Please keep up the caring and professional service that you have always given.

8/13/19 We have always taken Punkie to the emergency vet when after hours. You have always taken great care of her and did not turn her away even though she is a Pit mix. She is always comfortable and relaxed. Thank you!

8/11/19 Coco had been in vet care, but on Sautrday she showed signs of distress. Dr. Moon was wonderful. She gave Coco a complete thorough exam, then reassured me she was good and what to expect for the next few days. I did call later with a question and Dr. Moon called to let me know what she had said earlier. Today they called to check on her and I was pleased to report she was doing great!

8/7/19 The boarding staff is always friendly and helpful. We trust them and we have never had a bad experience. The cost of boarding our dogs is very reasonable. Thank you all for taking such good care of our dogs. 

8/5/19 I thought the staff was very caring and was well pleased with the care Keeper recieved.

8/5/19 Thank you so much for taking great care of my fur baby. I will highly recommend the professional service I received to my friends and family. Thank you.

8/1/19 Thank you for your help with Rascal, he started feeling better by the time I got him ome. I really appreciate the call checking on him after your services.

7/31/19 We are very happy with the care Nugget received.

7/29/19 Could not have asked for more! Everyone was very friendly, helpful and knowledgable 

7/29/19 Took care of us quickly.

7/28/19 Very pleased with all aspects of our visit. We appreciate you all so much. Have had peace of mind for decades knowing that we have a place to get help when we are so worried about our pets. Thank you so much to the vets that provide ER services for East Texas.

7/24/19 Thank ya'll so much! Each of you settled our nerves over Willow. Willow was panting, we were panting, but you all were attentive to Willow and us, too. Everyone was more relaxed after our visit. You're greatly appreciated!

7/23/19 We were very impressed with everything and everyone during our visit. They were very prompt and explained everything very well and we were extremely pleased. We would recommend them to anyone.

7/23/19 Very satisfied with the prompt and excellent care given to Penney Lane on this visit. I certainly hope to never need these services again but won't hesitate to bring her there if I should. I was also pleased with the doctor's explanations to me in understandable language. Thank you so much for providing this after-hours facility.

7/23/19 Everyone was very caring and attentive to our needs as well as answered all our questions. Will certainly use again if necessary.

7/18/19 Great doctor and staff

7/17/19 Very nice and very kind

7/14/19 Ya'll did great. Both techs that helped us were extremely knowledgable and had great attitudes, and I appreciated the call to check up on my dog. Very well run clinic.

7/12/19 I brought my 14 year old kitty in at 1am on Thursday. He'd been diagnosed with pancreatitis one day earlier. Your immediate care and assistance helped him make it through the night and ease his pain the following days. An antibiotic was also prescribed to heal the infection. So thankful for the skilled doctors and assistants at the Tyler clinic. You helped save Ivan's life, along with his regular doctors. I will absolutely use you again if the situation arises. 

7/11/19 Been there several times always a good experience even when not in the best situation.

7/11/19 That you are open on holidays means a great deal to us. Thank you.

7/10/19 With Dottie's break, my vet was very impressed with the dressings. He left the same dressing on and just changed what he had to because it was so well done and still clean of course! Thanks again.

7/5/19 Everyone was very helpful and had my dog back to normal  very quickly. He was given excellent care and I was treated very well. He is very important to our family and I felt he was treated that way.

7/4/19 we were taken care of very quickly. Ace was very thoroughly and gently examined by Dr. Twomey. Diagnosis was explained and we were finished in about 30 minutes. Luckily the injury was not serious and no procedure was necessary but peace of mind was what we came away with. Definitely worth the fee we were charged.

5/27/19 Exceptional service every time I've been there!

5/27/19 Glad you are there.

5/25/19 Thank you for your help with our dog Bud.

5/18/19 This visit was based on the recommendation of Dr. Patti Sheehy- Trust Rosie needed fluids and monitoring throughout the eve and early am Thank you so much- It was reasonable and of geat value to me

5/14/19 We were very pleased with the care Nina received. They were very prompt and got our baby taken care of quickly.

5/13/19 We had a very good experience. Our 15 year old dog has been in and out of the vet over the last two years, and we've had to use after hours vets before = really stressful and pricey. We've recently moved to Tyler, so your clinic is the first one we've had to use. We appreciate how quickly we were seen, how careful the vet and tech were with our dog, and that the price of your services wasn't cost-prohibitive. Our dog started shwoing positive progress pretty much immediately after taking her first dose of meds. Thanks!

5/11/19 When I arrived at 5:40 I didn't realize they technically didn't open till 6. The receptionist came and unlocked the door and helped us. My dog had been hit by a car and I had traveled from Chandler. I really appreciate the courtesy the clininc provided. They are awesome!

5/6/19 Was impressed with the friendliness of all the staff. Also, everyone was very professional and seemed to care about my little Benji Su. Would definitely recommend to others.