10/30/19 Our dog was very sick and they took good care of him, Dr. Spence sent us to the clinic for treatment and we are so glad that they were open on Saturay. Now we know where we can go and get excellent care for our dog when the regular vet is not avaiable. Thanks to all the ladies who took care of him.

10/22/19 Pancho is back to his normal self, we had no idea what was causing his pain. Thank you for the quck diagnosis and medications.

10/19/19 We cannot thank you enough, great experience!!!

10/18/19 It was just my first visit, but already I like what I've experienced. I' very picky about where I take Angel, But I definitely will come back.

10/18/19 Glad that there's help fo animals after hours. Over the years AEC has given good care of my pets. I trust them and whenever I've come for help, my pet has always been seen quickly. Their answers to questions have always been on the dot.

10/15/19 I was very pleased with the friendly helpful staff. They answered all my questions and i was very satisfied.

10/14/19 Great place. Great service.

10/13/19 I did not bring my dog in buy my daughter and mom did and they were very impressed with the cleanliness and how friendly everyone was. Thank you for caring about my pet and giving him the best care possible.

10/12/19 I was treated kindly and the staff were gentle with my kitty who had a broken leg. They aso commented on what a well-behaved cat he was (though he had a broken leg and was in pain). Everything was explained to me and questions answered patiently and kindly. If I need to visit the emergency clinic again, I will have no qualms about taking my cat there.

10/9/19 You guys are awesome!! Thank you!!

10/4/19 Very happy. So thankful for all who staff the ER for scary times.

10/3/19 Exceptional care and service. I had a medical emergency w/my pet and the staff treated it as such. I hope not to repeat emergency but if so, I know exactly where I'm going- Tyler Animal Emergency Clinic.

10/3/19 I've always received extremely friendly and professoinal service.

10/1/19 Very nice staff. Thank you for taking care of my Oscar.

10/1/19 Everyone was so kind and helpful. Waggles is doing better today and has even eaten a little. Thank you again.

9/23/19 Very professional people and service

9/22/19 Thank you and your entire staff for taking excellent care of our pack! We would not trust them with anyone else!

9/20/19 Dr. Alexander took good care of Spike at 2am. The entire staff was great. I already recommended you to others. Thanks.

9/18/19 You guys are angels and our "pack" appreciates you VERY much!

9/16/19 My first experience. I was VERY pleased. I felt confident leaving my pet with you. Everyone was very friendly and knowledgeable. I called in the middle of the night and was quickly transferred to the vet that gave me an update.

9/9/19 The vet was awesome! She was very personable and helpful. I realized that it was a busy day and the wait was extraordinarily long. But that wasn't the fault of anyone at the clinic. You can't control fur baby emergencies!

9/7/19 Great experience!

9/3/19 Thank you so much for taking care of my boy. I have brought all 3 of my fur babies to you guys and they have all received great care.

8/30/19 Thank you for getting Gabby in so quickly and started on the IV fluids. Your fast action saved her life! She continued on IV fluids at my regular vet after we left the ER clinic for another 24 hours and was able to go home and is doing much better! Thank you so much!

8/28/19 Thank you for the quick friendly service! Nobody wants to have to make a trip to the emergency clinic with one of their babies but the kindness, compassion and thoroughness of the staff make it such a pleasant experience.

8/27/19 Gracie got excellent care with her overnight stay. Great staff. Thanks so much for taking care of her! Good to know she has a safe place to stay when needed.

8/27/19 Wonderful people and service have been coming here for years

8/27/19 A million thanks for caring for my baby!

8/25/19 I was extremely pleased with the helpfulness and friendliness of the staff

8/21/19 I absolutely love the staff and the care Sprocket received while she was there...even if they did refer to HER as HE.

8/21/19 I am so glad to know that this pet hospital is there and everyone was so kind and caring!

8/19/19 Great...in and out...longest time was waiting on blood work and that only took 20 minutes.

8/18/19 You are all wonderful, knowledgable and caring people, the community is lucky to have you.

8/16/19 Please keep up the caring and professional service that you have always given.

8/13/19 We have always taken Punkie to the emergency vet when after hours. You have always taken great care of her and did not turn her away even though she is a Pit mix. She is always comfortable and relaxed. Thank you!

8/11/19 Coco had been in vet care, but on Sautrday she showed signs of distress. Dr. Moon was wonderful. She gave Coco a complete thorough exam, then reassured me she was good and what to expect for the next few days. I did call later with a question and Dr. Moon called to let me know what she had said earlier. Today they called to check on her and I was pleased to report she was doing great!

8/7/19 The boarding staff is always friendly and helpful. We trust them and we have never had a bad experience. The cost of boarding our dogs is very reasonable. Thank you all for taking such good care of our dogs. 

8/5/19 I thought the staff was very caring and was well pleased with the care Keeper recieved.

8/5/19 Thank you so much for taking great care of my fur baby. I will highly recommend the professional service I received to my friends and family. Thank you.

8/1/19 Thank you for your help with Rascal, he started feeling better by the time I got him ome. I really appreciate the call checking on him after your services.

7/31/19 We are very happy with the care Nugget received.

7/29/19 Could not have asked for more! Everyone was very friendly, helpful and knowledgable 

7/29/19 Took care of us quickly.

7/28/19 Very pleased with all aspects of our visit. We appreciate you all so much. Have had peace of mind for decades knowing that we have a place to get help when we are so worried about our pets. Thank you so much to the vets that provide ER services for East Texas.

7/24/19 Thank ya'll so much! Each of you settled our nerves over Willow. Willow was panting, we were panting, but you all were attentive to Willow and us, too. Everyone was more relaxed after our visit. You're greatly appreciated!

7/23/19 We were very impressed with everything and everyone during our visit. They were very prompt and explained everything very well and we were extremely pleased. We would recommend them to anyone.

7/23/19 Very satisfied with the prompt and excellent care given to Penney Lane on this visit. I certainly hope to never need these services again but won't hesitate to bring her there if I should. I was also pleased with the doctor's explanations to me in understandable language. Thank you so much for providing this after-hours facility.

7/23/19 Everyone was very caring and attentive to our needs as well as answered all our questions. Will certainly use again if necessary.

7/18/19 Great doctor and staff

7/17/19 Very nice and very kind

7/14/19 Ya'll did great. Both techs that helped us were extremely knowledgable and had great attitudes, and I appreciated the call to check up on my dog. Very well run clinic.

7/12/19 I brought my 14 year old kitty in at 1am on Thursday. He'd been diagnosed with pancreatitis one day earlier. Your immediate care and assistance helped him make it through the night and ease his pain the following days. An antibiotic was also prescribed to heal the infection. So thankful for the skilled doctors and assistants at the Tyler clinic. You helped save Ivan's life, along with his regular doctors. I will absolutely use you again if the situation arises. 

7/11/19 Been there several times always a good experience even when not in the best situation.

7/11/19 That you are open on holidays means a great deal to us. Thank you.

7/10/19 With Dottie's break, my vet was very impressed with the dressings. He left the same dressing on and just changed what he had to because it was so well done and still clean of course! Thanks again.

7/5/19 Everyone was very helpful and had my dog back to normal  very quickly. He was given excellent care and I was treated very well. He is very important to our family and I felt he was treated that way.

7/4/19 we were taken care of very quickly. Ace was very thoroughly and gently examined by Dr. Twomey. Diagnosis was explained and we were finished in about 30 minutes. Luckily the injury was not serious and no procedure was necessary but peace of mind was what we came away with. Definitely worth the fee we were charged.

5/27/19 Exceptional service every time I've been there!

5/27/19 Glad you are there.

5/25/19 Thank you for your help with our dog Bud.

5/18/19 This visit was based on the recommendation of Dr. Patti Sheehy- Trust Rosie needed fluids and monitoring throughout the eve and early am Thank you so much- It was reasonable and of geat value to me

5/14/19 We were very pleased with the care Nina received. They were very prompt and got our baby taken care of quickly.

5/13/19 We had a very good experience. Our 15 year old dog has been in and out of the vet over the last two years, and we've had to use after hours vets before = really stressful and pricey. We've recently moved to Tyler, so your clinic is the first one we've had to use. We appreciate how quickly we were seen, how careful the vet and tech were with our dog, and that the price of your services wasn't cost-prohibitive. Our dog started shwoing positive progress pretty much immediately after taking her first dose of meds. Thanks!

5/11/19 When I arrived at 5:40 I didn't realize they technically didn't open till 6. The receptionist came and unlocked the door and helped us. My dog had been hit by a car and I had traveled from Chandler. I really appreciate the courtesy the clininc provided. They are awesome!

5/6/19 Was impressed with the friendliness of all the staff. Also, everyone was very professional and seemed to care about my little Benji Su. Would definitely recommend to others.

7/26/18 Took us in right away - expressed concern. Dr. Alexander came and talked to us about Racie - it was not a snake/other venomous critter - just a sprain. They called the following day to check up on Racie. Superb service!

7/21/18 I was so worried to take my dog to the Emergency Clinic primarily due to financial reasons, as my only frame of reference is the cost of people ER's. I had an appointment scheduled with the vet the next week, but my dog started getting very bad on a Friday night, crying out in pain and not able to get comfortable. I decided to take her in and see what could be done given my limited budget, I was pleasantly surprised to find that the clinic was no more expensive, for what we had done, than my vet would have charged. On top of that the clinic was fabulous. The staff were very helpful, nice, and answered all of my questions. They even gave me the records so I could pass along to my vet, which was great because I wouldn't have remembered everything. I would highly recommend the Tyler Animal Emergency Clinic and would not hesitate to take an animal there again, although I hope I don't have to. If only human ER's worked this way!! Thank you Tyler Animal Emergency Clinic for make a stressful visit so much easier due to your expertise and kindness!!

7/2/18 When you have the need for emergency care, they offer compassionate professional services.

6/28/18 Coming here under emergency circumstances, every one of the staff maintained a calm atmosphere, which is a nice "contagious" feeling you need when your little 4-legged  is in distress. Keeping us owners calm helps to keep our babies calm and relaxed. this helps in the care of our pets tremendously, as any additional stress in emergeny situations can escalate from bad to worse. This facility is a great model that should be followed by all emergency hospitals, including human ER's.

6/26/18 The entire staff was truly amazing! Not only did they help my baby girl, but also gave me peace through the horrible tragedy. Not only was their service great while we were there, but they even called me two days after my visit to check on my baby! I'm beyond thankful they were there for us and I will forever be grateful. Please reward all tose who were on staff on Father's Day, as they deserve a million kudos for their exceptional service!

6/25/18 Everyone was very friendly and I expected to be there for hours but we were in and out quickly!

6/21/18 Everyone was kind, helpful, and reassuring. We were waited on immedicately. We got a follow up call the next day, also. Our dog is doing well.

6/15/18 Keep up the good work! I was very pleased!

6/14/18 Everything was clean and employees very friendly. All of our questions were answered. Overall, we think Scooby was well taken care of.

6/11/18 It was a comfort to know we could get Ben taken care of during a weekend. Hope to never need your emergency services again, but if the need should arise, we will be back.

6/11/18 Abby is my Granddog, so I was going to spend whatever was necessary for her to feel better. Given the fact that it was emergency care, I would recommend to anyone.

5/6/18 Our old cat was very sick and needed to be put down. Everyone one at the clinic was very kind to me and my cat. Thank all of you very much. 

5/21/18 They got us right in and checked out Buddy, our Olde English Bulldogge. He was having an allergic reaction to something and the Dr gave us meds... Everyone was very nice and helpful...

5/24/18 My dog ate a 10 MG Melatonin at 2:00 in the morning tonight and although I was almost certain that he would be okay, I called them and they were so kind and reassured me that he would be fine!!!!! Thank you guys!!! Five+stars

4/15/18 Thank you so much to the staff at Tyler Emergency Animal Clinic tonight! They took great care and consideration of my Malinois with her injury that required stitches and more. So very thankful we have an emergency overnight clinic here in Tyler. Thank y’all again!!!! Highly recommend!!!!!

3/28/18 I would like to give Dr. Drost a big thank you and all the staff there. We had to bring on our 10 year old dog because he was bleeding for a rather large puncture in his groin. Not really sure what exactly caused it but they got us in a room and went straight to work. Very excellent staff and wonderful care they give him. Would go back in a second with any of our animals. Would have gave them a 100 if it would let me.

3/2/18 Took our kitty there from Jacksonville. They were super fast and got our Shadow taken care of even called the next day to check on him.

3/2/18 They were great. Very understanding and good with my dog.

2/26/2018 thank you for taking care of my Odie Mae. She would not have survived without monitoring and the oxygen tank. It is still touch and go here, but I am seeing improvements in her sickness daily.

2/24/18 My dog was in a fight and I took her cause my vet was closed and they recommend them. Very nice people and place. They came in and when it took longer than they said because of being full. The doctor was awesome, timely withe the surgery. My poor baby is OK because I took her there.

2/19/2018 Prompt service. Kept me informed of care and cost

2/19/2018 I have been using your clinic for years fr my cats and dogs. I live in dense woods in the middle of nowhere, so my animals have encountered snake bites, barbed wire gashes, "mystery ailments", etc. My regular vet clinic does not handle after-hours emergencies, so I have always been thankful for your facility and staff. You have even taken care of my "cat from hell" that one of the vets at my regular clinic will not even see, so I am impressed. I have never even had a regular vet who calls to see how the "patient" is doing the next day, so you guys rate a 10+ in my book. Thank you for all you do for my "furry kids".

2/16/2018 Great service and very friendly staff.

2/15/2018 My veterinarian recommended I take my dog to the clinic for care during the night after he had had a difficult surgery that morning. This was the first time any of my pets had needed care at the emergency clinic and after meeting the staff, plus the fact that my veterinarian recommended the clinic, I felt secure leaving him. They took such good care of him! I would never hesitate to use the clinic again...it's comforting to know the clinic is there for our fur babies. 

2/13/2018 Dr. Twomey was gentle with our older dog. He explained everything to us and provided compassionate care.

2/13/2018 Highly recommend. Thank everyone for helping with our baby Jack.

2/10/2018 Thank you so much! Kitty boy is doing great and will be coming home to live in Grapevine with us

2/7/2018 Thank you so much for providing care to my sick cat, Arlo! You guys are angels!

2/7/2018 Our little dog was diagnosed with ketoacidosis after her primary vet in Palestine failed to take her symptoms more seriously. I took her in for a second opinion on a Friday morning and after blood work was completed we knew she needed critical care throughout the weekend to get her glucose levels down. We drove her to Tyler and upon arriving that evening Dr. Drost & staff already knew about her health situation. She stayed there until Monday morning and thankfully they were able to get her glucose levels down. We are very grateful to Dr. Drost & staff for the excellent care they provided to Tootsie. Very clean facility, & well organized. Dr. Drost is a wonderful veterinarian who cares for her patients as well as the vet staff. Highly recommend them!

2/1/2018 The staff was very kind and friendly to me and my pet.

2/1/2018 Vet (Dr. Alexander) and staff were compassionate and did their best to help our dog. They were upfront about options and were very kind. We are going to try some of their suggestions and hope for the best.

1/30/2018 I thank you for being open on the weekend!

1/28/2018 So grateful we have an emergency clinic in Tyler, and the new location is wonderful. Facilities are clean as a whistle and everyone was kind and helpful in a stressful situation. Thankfully my dog's issue wasn't life threatening, but he needed help that I could not give him at home. Thanks!